Dando named CIHA Employee of the Year

by Aug 1, 2012Front Page, NEWS ka-no-he-da0 comments

Cherokee Indian Hospital selected Jonathan Dando as its 2012 Employee of the Year.


Cherokee Indian Hospital Employee of the Year Jonathan Dando (center) is shown with Casey Cooper, Cherokee Indian Hospital CEO, and Carmaleta Monteith, CIHA Governing Board chairman. (CIHA Photo)

He was nominated by several peers and co-workers from three different departments.  Several factors contributed to his selection:

  • Jonathan has led the Business Office to become productive and efficient.
  • Under his leadership the Business Office has exceeded Accounts Receivable targets by 16 percent, exceeded Collections by 17 percent, and exceeded billing targets by 11 percent.
  • Total revenue collected in 2011 was in excess of 9 million dollars.
  • Jonathan generates reports to help leadership with strategic decisions and new initiatives
  • He was instrumental in the data and analysis that lead to the implementation of the Immediate Care Clinic.
  • Under Jonathan’s leadership, Patient Service Revenue has increased from 4 million in 2005 to 9.1 million in 2011.
  • He has helped secure grant funding, helped with improvements in Patient Registration, lead the work necessary to become a Carolina Access provider, was instrumental with provider enrollment for Phase I of Meaningful Use
  • Has become the organizational expert for sorting and analyzing large amounts of data
  • Jonathan volunteers to help with any project that increases the sustainability of the organization and the delivery of care to patients.
  • He shares his positive attitude with patients and staff.

Other nominees included:  Dr. Joyce Biberica, Christina Panther, Jill Sain, Franklin Owl, Nilofer Couture, Dr. Robert Ross, Kelly West, Jeanie Postell, April Ross, Angie Bradley and Sarah Wachacha.

Nominees are nominated by their peers or supervisors.  They are evaluated on Integrity, Responsiveness, Teamwork and Innovation and scored individually, tallied and ranked.

Prizes include a coveted Employee Parking space, a Cherokee Indian Hospital desk clock, two nights at Pisgah Mountain Inn, 52 meal tickets, a day off, $150 Cherokee Indian Hospital merchandise, Cherokee Indian Hospital tote bag and other memorabilia.

“Cherokee Indian Hospital would like to congratulate all the nominees,” said hospital officials in a statement.  “It truly is an honor and we are honored to have Jonathan Dando our 2012 Employee of the Year.”

– Cherokee Indian Hospital